Product recalls
Microsoft Recalls — Live CPSC Search
Check whether any Microsoft products you own have been recalled by the US Consumer Product Safety Commission (CPSC). Our recall database is sourced directly from CPSC data and updated regularly.
About Microsoft recalls
When a safety issue is discovered with a consumer product, the manufacturer works with the CPSC to issue a recall. Recalls typically offer one of three remedies at no charge to the consumer: a repair kit, a replacement product, or a refund. Acting on a recall notice is always free — manufacturers are required by law to provide the remedy.
To find out if your specific Microsoft product is affected by a recall, search by the product type or model number above. If your product appears in results, click the official CPSC link to confirm whether your specific model and serial number are included in the recall, and to claim your remedy.
Already own Microsoft products? Add them to the free WarrantyRanger tracker and we'll alert you automatically if they're ever recalled — so you don't need to check manually.
What to do if your Microsoft product is recalled
Confirm your model is affected
Click the official CPSC recall link in the results above. Recalls list the specific model numbers and date ranges covered — not all products in a line are necessarily affected.
Stop using the product if the hazard is active
Some recalls involve fire, shock, or injury hazards. If the recall notice recommends stopping use immediately, follow that guidance before contacting the company for a remedy.
Contact Microsoft for your remedy
Recall notices include the manufacturer's contact information and the specific remedy offered (repair, replacement, or refund). Contact them directly — remedies are provided at no cost under federal law.
Register for recall alerts
Add your Microsoft products to the WarrantyRanger tracker and we'll email you if they're ever recalled in the future — including products you've already added.
For Microsoft warranty information including coverage terms, how to file a claim, and verified contact details: Microsoft warranty info →