Product recalls
A.O. Smith Recalls: Live CPSC Search
Check whether any A.O. Smith products you own have been recalled by the US Consumer Product Safety Commission (CPSC). Our recall database is sourced directly from CPSC data and updated regularly.
About A.O. Smith recalls
HVAC recalls are less frequent than appliance recalls, but when they happen they tend to be serious, typically fire hazards, carbon monoxide risks, or electrical faults in furnaces, heat pumps, and water heaters. A.O. Smith recalls are issued through the CPSC and remediated in the field.
If you register your A.O. Smith equipment (which also extends your warranty), the manufacturer can contact you directly about safety notices, one more reason registration matters for HVAC specifically.
A.O. Smith products to check: A.O. Smith recalls, when they occur, involve its tank and tankless water heaters. If you own several, check each one, recall notices name specific models and production ranges, and one product line being recalled says nothing about the others.
Already own A.O. Smith products? Add them to the free WarrantyRanger tracker and we'll alert you automatically if they're ever recalled, so you don't need to check manually.
What to do if your A.O. Smith product is recalled
Confirm your model is affected
Click the official CPSC recall link in the results above. Recalls list the specific model numbers and date ranges covered, not all products in a line are necessarily affected.
Stop using the product if the hazard is active
Some recalls involve fire, shock, or injury hazards. If the recall notice recommends stopping use immediately, follow that guidance before contacting the company for a remedy.
Contact A.O. Smith for your remedy
Recall notices include the manufacturer's contact information and the specific remedy offered (repair, replacement, or refund). Contact them directly, remedies are provided at no cost under federal law.
Register for recall alerts
Add your A.O. Smith products to the WarrantyRanger tracker and we'll email you if they're ever recalled in the future, including products you've already added.
For A.O. Smith warranty information including coverage terms, how to file a claim, and verified contact details: A.O. Smith warranty info →