Home / Guides / How to File a Maytag Warranty Claim (Step by Step)
Maytag claim guide
How to File a Maytag Warranty Claim (Step by Step)
Something wrong with your Maytag product? Here's exactly how to file a warranty claim — what you'll need, who to contact, and how to get it resolved fast.
Have your model number, serial number, and proof of purchase ready before calling.
What your Maytag warranty covers
Coverage isn't one flat number — different parts are covered for different lengths. Here's the breakdown:
| Component | How long | Covers |
|---|---|---|
| Whole appliance (parts & labor) | 1 year | Parts & labor |
| Washer/dryer drive motor & wash basket/drum | 10 years | Parts only |
| Dishwasher stainless tub, racks, chopper | 10 years | Parts only |
| Range burners & heating elements | 10 years | Parts only |
Before you file: gather these
- Proof of purchase — your receipt or order confirmation showing the purchase date (coverage is measured from it). Lost the receipt?
- Model and serial number — usually on a label on the product (inside the door, on the back, or on the base plate).
- A description of the problem — what failed, when it started, and any troubleshooting you've tried.
- Photos or video of the defect, if visible — helpful evidence and shows it isn't accidental damage.
How to file a Maytag warranty claim, step by step
Contact Maytag through an official channel
Use the support number or claim form on Maytag's official site — not a third-party seller — so your claim is on record with the manufacturer. Start at the official Maytag warranty/support page.
Give them your model, serial, and purchase date
Have these ready — it's the first thing they'll ask, and it lets them confirm your coverage immediately.
Describe the problem clearly
Explain the defect and that you believe it's covered under the Maytag warranty. Reference the specific coverage (e.g. the sealed-system or motor coverage above) if it applies.
Get everything in writing
Save your case/reference number, the rep's name, and a summary of what was agreed. This paper trail is what resolves disputes if anything stalls.
If it's denied, push back
A denial isn't final — see our guide on what to do if your claim is denied.
Common Maytag warranty situations: Common Maytag claims: washer drum bearing issues (10-year warranty on the drum/motor applies), dryer heating element failures, dishwasher water-inlet valve. Maytag's durability-focused engineering means fewer claims than average, but when they occur the 10-year component coverage is genuinely valuable.
Maytag is owned by Whirlpool Corporation and uses the same W Service technician network. Call 1-844-667-7017 or schedule at service.maytag.com. Maytag's standout warranty feature: most washers, dryers, and dishwashers carry a 10-year limited parts warranty on key components including the motor, stainless steel drum, and drive system.