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Husqvarna claim guide
How to File a Husqvarna Warranty Claim (Step by Step)
Something wrong with your Husqvarna product? Here's exactly how to file a warranty claim — what you'll need, who to contact, and how to get it resolved fast.
Have your model number, serial number, and proof of purchase ready before calling.
What your Husqvarna warranty covers
Husqvarna's standard coverage: 2–5 year limited (residential), varies by product. Exact terms vary by model and date of purchase — confirm yours on the official Husqvarna warranty page.
Before you file: gather these
- Proof of purchase — your receipt or order confirmation showing the purchase date (coverage is measured from it). Lost the receipt?
- Model and serial number — usually on a label on the product (inside the door, on the back, or on the base plate).
- A description of the problem — what failed, when it started, and any troubleshooting you've tried.
- Photos or video of the defect, if visible — helpful evidence and shows it isn't accidental damage.
How to file a Husqvarna warranty claim, step by step
Contact Husqvarna through an official channel
Use the support number or claim form on Husqvarna's official site — not a third-party seller — so your claim is on record with the manufacturer. Start at the official Husqvarna warranty/support page.
Give them your model, serial, and purchase date
Have these ready — it's the first thing they'll ask, and it lets them confirm your coverage immediately.
Describe the problem clearly
Explain the defect and that you believe it's covered under the Husqvarna warranty. Reference the specific coverage (e.g. the sealed-system or motor coverage above) if it applies.
Get everything in writing
Save your case/reference number, the rep's name, and a summary of what was agreed. This paper trail is what resolves disputes if anything stalls.
If it's denied, push back
A denial isn't final — see our guide on what to do if your claim is denied.
Common Husqvarna warranty situations: Common Husqvarna claims: chainsaw bar-and-chain brake system issues, riding mower deck and blade engagement faults, robotic mower boundary wire and charging base problems. Husqvarna's professional-grade equipment carries a 2-year warranty for homeowner use; commercial-use products typically carry a shorter term.
Husqvarna warranty service goes through its authorized dealer network. Call 1-800-487-5962 to locate a dealer or check husqvarna.com/us/support. The dealer diagnoses the issue and submits the warranty claim to Husqvarna. Robotic mowers (Automower) have a separate support channel and may qualify for in-home service in some areas.